no sound after first vista update (hp pavilion dv2000 notebook) - Page 2

#11 (**permalink**) 06-02-2008

As uch as I love Vista, I miss the simplicity of XP
and when I search for certain solution to problems with my system (my notebook) usually suggested repairs are pertaining to XPs or anything beside Vista.

Ok now I need help, what am I supposed to do with this problem? I lost the sound of my notebook and I tried to "rool back to previous driver" and yet it's not clickable..

is it a better to reinstall my sound driver?

Thank you guys.. so so much!!

Ms. OxO

kemical · #12 (**permalink**) 06-03-2008

Yup, you should be able to get the driver from the laptop makers website

Celestra · #13 (**permalink**) 06-04-2008

Quote:

Originally Posted by fab54

Hi everyone!
I desperately need your help!
A week ago I bought a laptop (hp pavilion dv2530ea with Windows vista).
The first time I used it EVERYTHING worked fine! (including the sound)
After connecting it to the internet, downloading and installing the new updates the sound stopped working.
Although the device manager claims the device is working properly, it isn't
I've tried evrything but nothing works.
(I spent the last 3 days surfing the web and reading threads and I noticed that few people have a sound pbm but I didn't find the solution)

When I try to test the sound I get the message "Failed to play the test tone"
and when I try to play a file using wmp i get "wmp encountered a problem while playing the file..." and the error code is C00D11B1

Please need your help!!
I'm desperate.
Thanks

(Hi!! I did some research, and the error code C00D11B1- fixed by a download of the Vista Codec) That is what somebody said,I can't guarantee it will work for you. There is a download available on the thread "No Audio Device Installed" in the Media, my very last entry. -Vista
Codec Package Download- Softpedia

pryncessan · #14 (**permalink**) 06-18-2008

Quote:

Originally Posted by Unregistered

Hello!

Exact problem I'm going through. And the suggested roll back to previous driver button is not clickable.

Anyone please HELP!!

Exact problem I'm going through. And the suggested roll back to previous driver button is not clickable.

Anyone please HELP!![/quote]

kemical · #15 (**permalink**) 06-19-2008

See above solution...

#16 (**permalink**) 1 Week Ago

Go to device manager,right click your sound driver, press update, choose to locate files manually from computer (not online), browse for 'Windows.old' in c : , choose windows, then choose system32, then press ok. I restored my laptop sound driver this way, hope this helps.