Windows Vista Forums   Windows Vista Forums
 

Go Back   Windows Vista Forums > Discuss Microsoft ® Windows Vista ™ > Windows Vista Support

Windows Vista Support A general support forum to discuss Windows Vista issues or problems not covered in other forums. Post here when your problem doesn’t fit in any other category.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1  
Old 09-06-2008
Junior Member
 
Join Date: Sep 2008
Posts: 3
Rep Power: 12
Newham is on a distinguished road
Windows Live Messenger and AVG problems

Hi there, i've had Vista for nearly a month now and whilst it looks nice, it has many, many issues.

My software for the Creative Zen didn't close without an update, thankfully that's sorted out now. My main problems now are with the above programmes.

Windows Live Messenger is unresponsive EVERY TIME i come back from hibernation. I have to Ctrl Alt Delet it and open again. Sometimes even Ctrl Alt Delete doesn't even close it, so i have to reboot if i want MSN to work. AVG has been giving me some serious gyp too. I installed the 8.0 version and all went fine for a couple of days. Now it won't respond and when i click the shortcut, nothing happens.

Frankly, i find Vista to be highly problematic and doesn't even come close to justifying the ludicrous price tag. Can anyone help me out with my problems?
Reply With Quote
  #2  
Old 09-06-2008
kemical's Avatar
WinVistaForums.com
kemical's Computer Stats
 
Join Date: Aug 2007
Location: Project Origin
Posts: 2,612
Blog Entries: 1
Rep Power: 305
kemical has a reputation beyond reputekemical has a reputation beyond reputekemical has a reputation beyond repute
Re: Windows Live Messenger and AVG problems

Hi Newham,
lets start with the basics..
Please post your system specs and a dxdiag (you could post that as an 'attachment') To get your dxdiag, type dxdiag in the run box and hit ok. Then in the bottom right-hand corner of the revealed box is the button 'save all information', hit that to save it to either your desktop or another location.
__________________
AMD PII 940
GA-MA790X-DS4-NOCTUA CHIPSET COOLING
ATI HD 4870 512MB @ 790MHz/960MHz
160GB BARRACUDA RAID 0
3GB DDR2800 XMS2
SAMSUNG WRITEMASTER DVD/RW
PIONEER DVDROM
S/B AUDIGY
HIPER 530W MODULAR
THERMALTAKE ARMOUR Jr

Reply With Quote
  #3  
Old 09-06-2008
Celestra's Avatar
WinVistaForums.com
 
Join Date: Jan 2008
Location: Riverside, CA (USA) Home of the Devil Winds
Posts: 844
Rep Power: 131
Celestra has a reputation beyond reputeCelestra has a reputation beyond reputeCelestra has a reputation beyond repute
Re: Windows Live Messenger and AVG problems

Hi Newman! When you hibernate you lose INTERNET conductivity. Messenger simply shut itself off. You should see the Messenger Icon (two green people with a red X) around or near your Yahoo! Search Bar. Right Click the Icon: it will bring you a list of options. Open Messenger, Exit etc. Have you made a desk top Icon yet ? It will help... Does your Messenger open automatically after boot? Mine does. (This link may help you with Avg 8.0) http://www.grisoft.com/ww.support Is your Avg 8.0 free? If it is, it's not as good as the paid for edition. You should have the root kit, it your computer programs are compatible with the tool bar for your browser. From what I understand about that kind of security software is that they get more false positives than other security programs. (Boot to Windows in Safe Mode, press F8 when booting and run Avg 8.0 in the command line interface).
__________________
Celestra

Last edited by Celestra; 09-06-2008 at 10:29 PM.
Reply With Quote
  #4  
Old 09-07-2008
Junior Member
 
Join Date: Sep 2008
Posts: 3
Rep Power: 12
Newham is on a distinguished road
Re: Windows Live Messenger and AVG problems

Hi there pal. I'm aware that WLM disconnects whenever i turn it off, it's that the programme becomes unresponsive following a hibernation. If you highlight the icon on the bottom right, it does say 'windows live messenger - not signed in', but you can't do anything else with it.

Here's my DX Diag
Attached Files
File Type: txt DxDiag.txt (54.0 KB, 68 views)
Reply With Quote
  #5  
Old 09-07-2008
Celestra's Avatar
WinVistaForums.com
 
Join Date: Jan 2008
Location: Riverside, CA (USA) Home of the Devil Winds
Posts: 844
Rep Power: 131
Celestra has a reputation beyond reputeCelestra has a reputation beyond reputeCelestra has a reputation beyond repute
Re: Windows Live Messenger and AVG problems

Newham, Messenger is being blocked by your Avg 8.0. Have you tried this fix? AVG 8 "Feature" Blocks Windows Live Messenger : Rod Templeton
__________________
Celestra
Reply With Quote
  #6  
Old 09-07-2008
Junior Member
 
Join Date: Sep 2008
Posts: 3
Rep Power: 12
Newham is on a distinguished road
Re: Windows Live Messenger and AVG problems

Quote:
Originally Posted by Celestra View Post
Newham, Messenger is being blocked by your Avg 8.0. Have you tried this fix? AVG 8 "Feature" Blocks Windows Live Messenger : Rod Templeton
It's not pal, i can't even attempt to sign in. It's not that MSN is failing to sign in, it's that i can't access the programme whatsoever except for highlighting the icon on the toolbar. Double clicking or right clicking on the icon does nothing whatsoever.
Reply With Quote
  #7  
Old 09-07-2008
kemical's Avatar
WinVistaForums.com
kemical's Computer Stats
 
Join Date: Aug 2007
Location: Project Origin
Posts: 2,612
Blog Entries: 1
Rep Power: 305
kemical has a reputation beyond reputekemical has a reputation beyond reputekemical has a reputation beyond repute
Re: Windows Live Messenger and AVG problems

I had a look at your dxdiag and apart from your drivers being a little old everything seems as it should. Check on the laptop makers website and see if they have any driver updates..Have you tried re-installing both applications again? It may be worth a shot..
__________________
AMD PII 940
GA-MA790X-DS4-NOCTUA CHIPSET COOLING
ATI HD 4870 512MB @ 790MHz/960MHz
160GB BARRACUDA RAID 0
3GB DDR2800 XMS2
SAMSUNG WRITEMASTER DVD/RW
PIONEER DVDROM
S/B AUDIGY
HIPER 530W MODULAR
THERMALTAKE ARMOUR Jr


Last edited by kemical; 09-07-2008 at 08:52 PM.
Reply With Quote
  #8  
Old 09-07-2008
Celestra's Avatar
WinVistaForums.com
 
Join Date: Jan 2008
Location: Riverside, CA (USA) Home of the Devil Winds
Posts: 844
Rep Power: 131
Celestra has a reputation beyond reputeCelestra has a reputation beyond reputeCelestra has a reputation beyond repute
Re: Windows Live Messenger and AVG problems

Perhaps the problem lies within Messenger itself. See attachment below. By the way, I'd try another anti virus software-- just to see what happens. Access Messenger through one of your other connected accounts, MY SPACE, HOT MAIL, whatever. People sometimes have trouble un-installing and re-installing Messenger 8.5. There is a thread called "Messenger 8.5", it talks about it.
Attached Thumbnails
Windows Live Messenger and AVG problems-cant-sign-messenger.jpg  
__________________
Celestra

Last edited by Celestra; 09-08-2008 at 03:14 AM.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On




All times are GMT -4. The time now is 11:39 AM.



SEO by vBSEO 3.3.0 ©2009, Crawlability, Inc.