Windows doesn't recognize Camcorder in Devices Manager

surfdabeach · #1 (**permalink**) 5 Days Ago

I have a new Dell XPS420 with Windows Vista
I also have a new camcorder (Canon HV30) with preferred editing software, Premiere Elements 4. I've not been able to transfer video in Elements.

I went to the Device Manager and the camcorder is not listed in the Images Devices folder. (I do have the HV30 turned on, in the 'play' mode and using a newly purchased Firewire cable)

What needs to happen so that the computer, with Vista, recognizes the Canon HV30 camcorder?

#2 (**permalink**) 5 Days Ago

look on the canon website to see if there are vista drivers, for that model.
or if vista is even supported

superbill · #3 (**permalink**) 4 Days Ago

Hi

If you've got Vista, make sure you've downloaded SP1.!!!!

Some of the best advice you'll find on using this camcorder can be found on the Muvipix.com Hi-Def forum, which you can find here.

muvipix Forum • Index page

03hdfatboy · #4 (**permalink**) 1 Day Ago

You can also use a TV tuner card that allows RCA inputs and transfer your video to your PC that way.. thats the way I do mine.