| Re: Apple Mobile Device Helper has Stopped Working This seems to be another User Account Control Problem. Installing iTunes (after first uninstalling the old version)with the UAC turned on works. No messages about the mobile device helper. As soon as the UAC is turned off, however, the annoying dialogue box appears every 8-9 seconds, though it does not interfere with synchronizing either the iPod Classic or the iTouch. I had exactly the same UAC problem with a Franklin Covey Program for Outlook when I first got the Vista system. The FC program worked with the UAC on,but not off. Since Quicken required just the opposite (UAC off) to access its data files, I opted to keep the UAC off. I am the only user of my computer and I need access to Quicken more than I care about the FC program. As I recall, Adobe Acrobat needed the UAC off in order to download and install, so it seems clear that some programmers do something that demands one thing or another of the UAC, while other programmers write programs that are independent of the UAC status.
In the case of iTunes and Quicken there is no easy way out because I want easy access to both - and turning the UAC on and off (Go to Control panel, User Accounts to find your UAC) requires full system restarts. I tried to post this answer on an Apple forum site, but in typical Apple fashion, the registration page couldn't recognize that I had filled out the form. In the meantime, I am appealing to Intuit to see if they have a solution for Quicken's difficulty with the UAC - at least one can send them a a message (if anyone knows how to send Apple a message, please feel free to forward this.) |