Apple Mobile Device Helper has Stopped Working - Page 4

#31 (**permalink**) 07-13-2008

I have had the same problem after upgrading iTunes. I am running Vista Home Premium 32 on my laptop and I have an iPod Touch 8G. After trying twice removing and and reinstalling iTunes 7.7, I still got the pop up and I was unable to sync. Deleting the Apple Mobile Device program in Control Panel did not work for me. I fortunately also have a desktop computer in the house that has never had iTunes installed on it. So I downloaded iTunes to that computer and it worked fine, and I was able to sync and upgrade the iTouch to version 2.0 with no problems. I was also able to restore songs from my backup CD's which I had the forsight to make before I upgraded. So--- apparently there is a problem upgrading on a computer with a previous version installed on it that doesn't show up on a virgin computer. All is well except my laptop still has the pop-up but I have my ipod back for work tomorrow. Once they see how much money they are not making because people can't sync, they will fix it!!

#32 (**permalink**) 07-14-2008

any clues how long apple may take to sort? im experiencing the above situations where the fix's wont work. im so annoyed, need to add more songs!!!

#33 (**permalink**) 07-14-2008

Quote:

Originally Posted by Unregistered

same thing happens to me. could somebody tell us how to fix this? without uninstall/reinstall -ing of course

how do i fix this

#34 (**permalink**) 07-14-2008

i can't used my itunes now because the windows message kept flashing "apple mobile device helper has stopped working."

uclaisthebest123 · #35 (**permalink**) 07-14-2008

Quote:

Originally Posted by Unregistered

I have had the same problem after upgrading iTunes. I am running Vista Home Premium 32 on my laptop and I have an iPod Touch 8G. After trying twice removing and and reinstalling iTunes 7.7, I still got the pop up and I was unable to sync. Deleting the Apple Mobile Device program in Control Panel did not work for me. I fortunately also have a desktop computer in the house that has never had iTunes installed on it. So I downloaded iTunes to that computer and it worked fine, and I was able to sync and upgrade the iTouch to version 2.0 with no problems. I was also able to restore songs from my backup CD's which I had the forsight to make before I upgraded. So--- apparently there is a problem upgrading on a computer with a previous version installed on it that doesn't show up on a virgin computer. All is well except my laptop still has the pop-up but I have my ipod back for work tomorrow. Once they see how much money they are not making because people can't sync, they will fix it!!

Exact same problem as this person. I have tried all of the suggestions and none of them have worked. Does anyone have a different solution? It's really starting to (bleep) me off...

#36 (**permalink**) 07-14-2008

Bill L 2nd Post on Page 2 is the fix. Thanks Bill for your help!!!!!!!!!!!!!!!!

#37 (**permalink**) 07-15-2008

Quote:

Originally Posted by Unregistered

Just uninstall apple mobile support in program's and features worked for me (vista hp sp1)

Worked For me!.

1. go to control panel and go to uninstall program

2. find Apple Device Support and UNINSTALL IT!

#38 (**permalink**) 07-15-2008

OOOOOPPS I meant to say Apple MOBILE Support

#39 (**permalink**) 07-15-2008

So annoying!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

#40 (**permalink**) 07-15-2008

Quote:

Originally Posted by Unregistered

Glad you were saved the hassle of re-installing iTunes by not removing the AppleMobileDeviceHelper program.
Here's the route to finding the iTunes program file:
C:Program FilesiTunes
When in the iTunes folder, look for the iTunes program [around 19.3 mb),
click once to select it [not twice], then right click for choices, and select "run as administrator" . Good luck.

Bill L
Foster City, CA

This works for me, If you have followed the directions of the others on this topic about deleting the Apple Mobile Device Helper, it may only work for a short time if you use anything other than an iPod Touch/iPhone,you will have to uninstall iTunes if you use iPod Touch/iPhone, reinstall it then follow his directions. Now Re-open iTunes, plug your device in, and see if it works.

I tested an iPod Nano without Apple Mobile Device Helper installed, it worked for a minute.

NOTE: If you let those pop-ups keep on appearing, your PC might crash!!!!

Good Luck-----------------If that does not solve your problem, then I don't know what will!!

P.S. the Apple site does not have any topics of this occurance, WEIRD!!