I've never attached anything to a forum response but I think I did it right. I see it when I click on the attchment. It has happened when opening .eml, .wmv, .doc. It eventually will open it up, often the next time that I try again. It seems to be happening more often. As I said in my first message, it goes from this message to saying that it is looking for a solution (inside the box) to then saying that it will restart Windows Mail.