Originally Posted by Celestra

Dear Nura, You've probably solved the problem by now, but just in case you're still viewing this discussion. Here it is, you have a very new machine. Call your store and ask to have someone show you. You have a warranty for a year, call or e-mail your manufacturer. I'm sorry if that sounds bad. But to quote someone earlier, "I don't like a drama,especially from something new" Occasionally, I like having someone do it for me, even if it costs a little.

For example, I got a really good installation for my security programs from my local store. I have heavy security and I use messenger and everything else.